Lošinjska plovidba – Turizam d.o.o. respects your privacy and undertakes to protect your personal information. The collecting and keeping of data is carried out in accordance with the provisions of the Personal Data Protection Act.
Personal Data Gathering and Protection Statement
We are committed to provide service of protection of our customer's personal data in a way that we collect only essential basic information about our buyers that are necessary for fulfilling our obligations. We also inform our customers about the way we collect information and regularly give customers an option about how their information will be used, including the possibility to decide whether their name should be included or omitted from the lists used for marketing campaigns.
All user information is strictly guarded and are available only to the employees who need that information for completing the job.
All our employees and business partners are responsible to follow the principles of confidentiality protection.
Data We Collect
We ask you for the following information, which are protected:
- name and surname
- address
- email address
- telephone and / or fax number
- other information you specify, and note that you want to remain confidential.
Purpose of Data Collection
All the data we receive from you is used for:
- the most effective answer to your inquiry
- providing the required service
- promotion of our services (newsletter)
- our internal statistical data processing
- possibility of sending brochures and other promotional materials
We will only use the collected data for these purposes. By submitting your personal data you give your consent to Lošinjska plovidba – Turizam d.o.o. to contact you for these purposes. In case you do not want us to contact you, you are obliged to notify us in writing.
We can use your contact information to improve our service and make your vacation more enjoyable by letting you know about forgotten items, mail you may have received after you left etc.
Mailing List Consent and Duration of Data Protection
At the time of submitting your information, you agree that we contact you and include you in our mailing list. The moment you are included in our list represents your explicit consent to being contacted. The protection of the privacy of your data is permanent.
You can unsubscribe from our mailing list at any time with an explicit statement, after which Lošinjska plovidba – Turizam d.o.o. will not use your data for promotion purposes. In that case, Lošinjska plovidba – Turizam d.o.o. can only use it for its own internal purposes, e.g. for the purpose of IT or statistical data processing.
Credit Card Purchase Security Statement
The confidentiality of your data is protected and ensured by using the latest version of TLS encryption. Online billing sites are secured using the Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is the process of encrypting data to prevent unauthorized access during its transmission.
This enables a secure data transfer and prevents unauthorized data access during communication between user and Monri WebPay Payment Gateway and vice versa.
Monri WebPay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access.
Monri Payments is PCI DSS Level 1 certified payment service provider regulated by Visa and Mastercard rules.
Credit card numbers are not stored by Merchant and are not available to unauthorized personnel.
Data Sharing with Third Parties
We will not sell or rent your email address and other information or place it at the disposal of third parties outside our company without your consent, as this is contrary to our privacy policy.
Responsibility and Data Security
Lošinjska plovidba – Turizam d.o.o. is not responsible for accidental errors or errors due to force majeure, or other objective circumstances which could accidentally violate the guaranteed protection of your data, but it guarantees that the error will be corrected, if possible, as soon as possible.
Child Protection
Lošinjska plovidba – Turizam d.o.o. advises parents and guardians to instruct children about safe and responsible treatment of personal information on the Internet.
We do not provide third parties with any personal information without the prior permission of their parents.
Personal information about the child and parents is deleted from our database in case the parents request us to do so. As a parent or guardian you always have the right to request access to any personal information about your child that we receive on one of our web pages, you may request the deletion of data (if this information is still in our database) and / or forbid future collection and use of your child's information. If you are a parent and want to exercise this right, let us know.
Right to Access, Rectification and Erasure of Personal Data
You can contact us at any time to review your personal information, as well as to update, correct or delete your data. Until that time, we will use your old data for the mentioned purposes. Should you require any additional information, please contact us at [email protected]